Customer service representative pay by city
Across the 50 largest US metros, typical customer service representative pay ranges from $38,150 in Virginia Beach, VA to $60,480 in San Jose, CA. After taxes and local prices, it goes furthest in San Jose, CA, San Francisco, CA, Memphis, TN.
Source: BLS Occupational Employment and Wage Statistics, May 2025 (occupation: Customer Service Representatives, SOC 43-4051).
| Rank | Metro | Typical pay | Worth after taxes and prices |
|---|---|---|---|
| 1 | San Jose, CA | $60,480 | $44,500 |
| 2 | San Francisco, CA | $57,830 | $40,800 |
| 3 | Memphis, TN | $44,090 | $40,800 |
| 4 | Seattle, WA | $53,550 | $40,700 |
| 5 | Milwaukee, WI | $47,840 | $40,600 |
| 6 | Nashville, TN | $45,510 | $40,200 |
| 7 | Cincinnati, OH | $46,470 | $40,000 |
| 8 | Cleveland, OH | $46,040 | $40,000 |
| 9 | Columbus, OH | $46,350 | $39,600 |
| 10 | St. Louis, MO | $45,800 | $39,200 |
| 11 | Kansas City, MO | $44,350 | $39,200 |
| 12 | Sacramento, CA | $49,940 | $38,700 |
| 13 | San Antonio, TX | $42,720 | $38,500 |
| 14 | Hartford, CT | $48,050 | $38,500 |
| 15 | Buffalo, NY | $45,520 | $38,500 |
| 16 | Minneapolis, MN | $49,480 | $38,300 |
| 17 | Providence, RI | $47,170 | $38,200 |
| 18 | Charlotte, NC | $44,980 | $38,100 |
| 19 | Austin, TX | $43,720 | $38,000 |
| 20 | Grand Rapids, MI | $44,990 | $37,700 |
| 21 | Denver, CO | $48,590 | $37,500 |
| 22 | Phoenix, AZ | $46,410 | $37,300 |
| 23 | Dallas, TX | $44,990 | $37,200 |
| 24 | Boston, MA | $49,920 | $36,900 |
| 25 | Riverside, CA | $47,150 | $36,800 |
| 26 | Jacksonville, FL | $42,840 | $36,800 |
| 27 | Chicago, IL | $47,100 | $36,500 |
| 28 | Indianapolis, IN | $43,460 | $36,500 |
| 29 | Salt Lake City, UT | $45,410 | $36,300 |
| 30 | San Diego, CA | $48,730 | $36,100 |
| 31 | Tampa, FL | $42,660 | $36,100 |
| 32 | Oklahoma City, OK | $39,330 | $36,000 |
| 33 | Philadelphia, PA | $47,070 | $35,900 |
| 34 | Portland, OR | $48,650 | $35,800 |
| 35 | Pittsburgh, PA | $42,790 | $35,800 |
| 36 | Louisville, KY | $41,600 | $35,800 |
| 37 | Los Angeles, CA | $48,840 | $35,600 |
| 38 | Richmond, VA | $42,660 | $35,600 |
| 39 | Birmingham, AL | $40,530 | $35,600 |
| 40 | Detroit, MI | $44,730 | $35,300 |
| 41 | Raleigh, NC | $41,900 | $35,300 |
| 42 | Houston, TX | $40,380 | $35,100 |
| 43 | Atlanta, GA | $42,710 | $34,900 |
| 44 | Washington, DC | $46,220 | $34,600 |
| 45 | Orlando, FL | $40,530 | $34,300 |
| 46 | New York, NY | $49,590 | $34,100 |
| 47 | Las Vegas, NV | $39,560 | $33,900 |
| 48 | Baltimore, MD | $42,850 | $32,100 |
| 49 | Virginia Beach, VA | $38,150 | $32,100 |
| 50 | Miami, FL | $39,560 | $29,700 |
“Worth” is take-home pay at the typical salary (single filer, 2026 income taxes), divided by local prices, so every city is in the same typical-US-city dollars.
Common questions
Which city pays customer service representatives the most?
Before taxes, San Jose, CA has the highest typical customer service representative pay among the 50 largest US metros: $60,480 a year. The lowest is Virginia Beach, VA at $38,150. Source: BLS Occupational Employment and Wage Statistics, May 2025.
Where does customer service representative pay go furthest after cost of living?
After federal, state, and local income taxes and local prices, typical customer service representative pay goes furthest in San Jose, CA, San Francisco, CA, Memphis, TN. It goes the least far in Miami, FL, where it's worth about $29,700 in typical-US-city dollars.