Customer service representative pay in Richmond, VA
Customer service representatives in the Richmond, VA metro area earn a typical $42,660 a year. The middle half earn $35,670 to $48,550, and the top 10% earn more than $61,050. About 10,960 people do this job there.
Source: BLS Occupational Employment and Wage Statistics, May 2025 (occupation: Customer Service Representatives, SOC 43-4051).
Pay range
| Bottom 10% earn less than | $31,340 |
| 25th percentile | $35,670 |
| Median (typical) | $42,660 |
| 75th percentile | $48,550 |
| Top 10% earn more than | $61,050 |
Typical pay here ranks No. 41 of 50 large metros for customer service representatives before taxes and prices.
After taxes and cost of living
At the typical $42,660, a single filer keeps about $34,800 a year after federal, Social Security, Medicare, and Virginia state income tax. Prices in Richmond are 2% below the US average, so that take-home buys what $35,600 would in a typical US city. That ranks Richmond No. 38 of 50 large metros for customer service representatives after cost of living.
Where customer service representatives’ pay goes furthest
- San Jose, CA$60,480 typical · worth $44.5k
- San Francisco, CA$57,830 typical · worth $40.8k
- Memphis, TN$44,090 typical · worth $40.8k
- Seattle, WA$53,550 typical · worth $40.7k
All 50 metros for customer service representatives →
Where does your salary land?
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Common questions
How much does a customer service representative make in Richmond, VA?
The typical (median) customer service representative in the Richmond, VA metro area earns $42,660 a year. The middle half earn between $35,670 and $48,550, and the top 10% earn more than $61,050. Source: BLS Occupational Employment and Wage Statistics, May 2025.
What is a good salary for a customer service representative in Richmond?
Anything above $42,660 pays more than half of customer service representatives in Richmond. $48,550 or more puts you in the top quarter, and $61,050 in the top 10%. Experience and employer move where you should be in that range.
How much does a customer service representative in Richmond take home after taxes?
At the typical $42,660, a single filer keeps about $34,800 a year ($2,900 a month) after federal, Social Security, Medicare, Virginia state income tax. With local prices 2% below the US average, that buys what $35,600 would in a typical US city.
Where do customer service representatives get paid the most after cost of living?
Among the 50 largest US metros, typical customer service representative pay goes furthest after taxes and prices in San Jose, CA, San Francisco, CA, Memphis, TN. Richmond, VA ranks No. 38.
More: Customer service representative pay in every large metro · Pay for other jobs in Richmond, VA
Local prices: BEA regional price parities, 2024. Updated November 2026.